Run more rooms with fewer game masters.
Epic Solutions is the operator software that lets a single game master oversee multiple escape rooms at once -with automated scoring, on-demand hints, and a rotating puzzle-leasing program that keeps every room fresh.
One game master. Every room. No compromise.
Traditional escape rooms need a dedicated GM per room. Epic Solutions hands the experience back to the players -and gives operators their margins back.
The old way
- One game master per room, per shift
- Inconsistent scoring across teams and nights
- Hint delivery depends on whoever is watching
- Stale puzzles drive away returning players
- Labor costs eat operating margin
With Epic Solutions
- One operator monitors multiple rooms from a dashboard
- Every team scored on the same automated rubric
- Players request hints in-app -no eavesdropping required
- Rotate puzzles on-demand through our leasing program
- Cut labor costs and reinvest in the experience
Players control their destiny. You watch the dashboard.
Multi-Room Oversight
Run every room in your facility from a single tablet or browser. Live timers, objective tracking, and alerts in one view.
Equal Scoring, Every Time
Objectives, hint penalties, and bonuses are calculated identically for every team -your leaderboards are finally fair.
In-App Hint System
Players tap "Get Help" inside the room -the system delivers the right hint at the right cost, no walkie-talkie needed.
Self-Guided Portal Start
Teams self-onboard, acknowledge rules, register email for the leaderboard, then start the mission on their own schedule.
Live Leaderboards
Weekly and monthly rankings per mission drive repeat visits and turn one-time players into competitive regulars.
Captured Customer Data
Opt-in email capture at registration feeds your marketing list -every booking becomes a long-term customer relationship.
The same flow, every team, every time.
A consistent, player-driven journey from registration to results.
Register
Team name, email, rules acknowledged.
Choose Mission
Pirate, Wild West, Alien, WWII & more.
Solve Objectives
Live timer, hints on demand, no GM needed.
Score & Rank
Equal scoring drives the leaderboard.
Keep every room fresh. Swap puzzles, not your business model.
Instead of buying puzzles outright and getting stuck with them, lease from our growing catalog. When a room starts to feel stale, ship the puzzles back and we send you new ones from the library.
- Pick from the catalogWe curate hundreds of puzzles across themes -pirate, sci-fi, horror, wartime, and more.
- Lease & installWe ship the puzzles. You install them. Your room is live in days, not months.
- Swap when you're readyWant a new look? Send the old set back, pick replacements, refresh the room.
- Stay competitive year-roundReturning players always get a new experience. No more sunk-cost stale rooms.
The math works in your favor.
Frequently Asked
How does Epic Solutions let one game master run multiple rooms?
The software handles the things a human GM traditionally did manually: starting the mission, tracking objectives, delivering hints, calculating score, and ending the experience. Your operator monitors a live dashboard showing every active room and only steps in for genuine intervention. In practice, one operator can comfortably supervise three to five rooms simultaneously, saving thousands of dollars in monthly labor.
What is the puzzle leasing program?
Instead of purchasing puzzles outright, escape room owners lease physical puzzles from our growing catalog. When you want to refresh a room, you ship the current puzzle set back to us and we send you a new set from the library. This keeps repeat customers engaged and removes the financial risk of investing tens of thousands of dollars in puzzles that may go stale.
How does equal scoring work?
Every mission has a defined set of objectives, point values, and hint penalties. The Epic Solutions software automatically calculates each team's score using the same rules -no GM judgment calls, no inconsistent rounding. The result is a leaderboard players actually trust, which drives the competitive return visits that fuel revenue.
Do players still get help when they're stuck?
Yes. Each objective has a built-in "Get Help" button. When a team taps it, the software delivers the next hint and applies the appropriate point penalty. The experience feels natural to players and removes the awkwardness of a GM watching them on camera.
What hardware do I need to run Epic Solutions?
An iPad or tablet inside each room for the player-facing experience, plus a tablet or laptop at your operator station for the dashboard. We help you spec the right hardware during onboarding.
Can I use Epic Solutions with my existing escape rooms?
In most cases, yes. The software is designed to layer on top of physical puzzles -whether you built them, bought them, or lease them from us. Our team can audit your existing rooms during a demo to confirm compatibility.
How quickly can I get started?
Software onboarding typically takes one to two weeks. If you're also leasing puzzles, expect a few additional weeks for shipping and installation. Book a demo and we'll map out a timeline for your specific facility.
See Epic Solutions in action.
Tell us about your facility. We'll walk you through the software, talk through puzzle leasing options, and map out the savings for your operation.